Lovewriting.co.uk

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Privacy Policy

Visitors to lovewriting.co.uk:

During any visit to the lovewriting website our server downloads the pages you wish to see along with something called a Cookie to your computer [if you need more information on a "Cookie" (see below)]. Cookies enable a website owner to do handy things like find out whether the user has previously visited the site. This happens on a repeat visit by checking to see, and finding, the cookie deposited there on the previous visit.
Cookies will not identify the user of a computer and can only record what areas of a site a computer has been used to visit. Anyone can set his or her computer so that cookies are not downloaded from the web site server, but most people are aware of cookies and do not block them out. If you object to lovewriting ("lovewriting "), or anyone else, using cookies you should set your computer to block them.

Personal Information:

lovewriting will always ask for your express consent to hold your personal details on our website. These details will automatically be checked against the data contained within your Cookie. To ensure that we have the exact information, when you submit personal information to us, we suggest that you look through the cookies in your computer to make sure that it is correct. Once your personal details are held on the database we are obligated under the law to hold accurate information, and to let you know what we’re keeping about you on request (if you want to find out).

What we collect:

lovewriting will keep a record of your details (This also applies to people who visit our web site who are under the age of 18). If you sign up to our newsletters your details will not be passed on to third parties. On this website, you can order product or services, make requests, and register to receive materials. The types of personal information collected at these pages are name, contact and billing information, transaction, and credit card information.

How we use it:

lovewriting uses your information to understand better your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on service and benefits, and to personalise our websites for you. Credit card numbers are used only for payment processing and are not retained for other purposes.
From time to time, we may use your information to contact you for market research or to provide you with marketing information and newsletters relating to our goods and services. We will always give you the opportunity to opt out of receiving such direct marketing or market research contact each time you receive a new item of information. lovewriting will not sell, rent or lease your personally identifiable information to others unless we have obtained your express permission or are required to do so by law.

Accuracy:

You can find out about the information we hold on you be e-mailing lovewriting at contact@lovewriting.co.uk. The law gives us up to forty days from receipt of your e-mail to respond to your request. We will endeavour to send the information you require within 14 days of receipt of your e-mail.

Market research / Newsletters:

If you do not wish to receive e-mails from lovewriting you can stop them by simply returning it to us with the word UNSUBSCRIBE clearly marked in the Subject Heading.

What if you’re under 18?

We will not send any direct mailings or pass information on to third parties for anybody who indicates that they are under the age of 18, without prior permission from parents or guardians. Details of all those under 18 will remain on our private database.

Cookies:

Cookies are stored within your web browser and identify your computer to our server. They also allow us to record how frequently you visit the site and the areas you navigate within it. You can check the cookie in your web browser to ensure that the information record is correct.

How to see your Cookie Code:

Just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.