Successful Customer Service Get Brilliant Results Fast
Pauline Rowson
Lovereading Price £9.99
RRP: £9.99
Synopsis
Customer service is vital to a profitable business. Learn why customer service can make you more profit, win you more customers, and get your existing customers to spend more. This book takes you step-by-step the key elements of excellent customer service, and show you how your business can improve now and how to get your customers coming back for more.Book info
Format
Paperback
224 pages pages
Author
Pauline Rowson
Publisher
Crimson Publishing
Publication date
15th August 2009
Author's Website
www.rowmark.co.uk/main.php?pid=87
ISBN
9781854584823
Pauline Rowson lives on Hayling Island, Hampshire. She wrote the thriller In Cold Daylight after hearing that several fire-fighters from one watch contracted cancer. Officially it was a co-incidence but is In Cold Daylight a metaphor for the callous way such fire-fighters are treated? Or is it simply a piece of fictional entertainment? Unravelling Rowson’s cryptic clues in this fast-paced, atmospheric thriller, is like playing a nail-biting game of ‘pass the parcel’. After unexpected twists, you peel off the literary layers to eventually uncover the mystery.


